This Privacy Policy explains how Christina Orta and Luxury Living in St Pete collect, use, share, and protect information when you visit this website, use our property search tools, submit a form, request information, or communicate with us.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Your name
- Email address
- Phone number
- Property preferences
- Budget or price range
- Location or neighborhood interests
- Messages submitted through contact forms
- Showing requests or inquiry details
- Any other information you choose to provide
We may also collect basic website usage information automatically, such as:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on the website
- Search activity on property pages
- General location information based on browser or device data
- Cookies, pixels, and similar tracking technologies, if enabled
2. How We Use Your Information
We may use your information to:
- Respond to your questions or property inquiries
- Help you buy, sell, or evaluate real estate
- Provide property information and market updates
- Schedule calls, consultations, or property showings
- Improve the website and user experience
- Personalize communication based on your interests
- Send follow-up emails, calls, or text messages if you request or consent to them
- Maintain records of communications and client relationships
- Protect the website from fraud, spam, or unauthorized use
- Comply with legal and business obligations
3. Property Search and IDX Data
This website may display real estate listing information from MLS or IDX data providers. Listing information is provided for informational purposes only and may be subject to MLS rules, data provider restrictions, and real estate advertising requirements.
When you use property search features, we may collect search-related information such as city, ZIP code, price range, property type, saved preferences, and viewed properties to help provide a better real estate experience.
4. Contact Forms and Lead Inquiries
When you submit a contact form, request a showing, ask for a home valuation, or request more information about a property, we may use the information you provide to contact you by phone, email, or text message.
Submitting a form does not create a client relationship unless a separate written agreement is signed.
5. Email and SMS Communications
If you provide your phone number or email address, we may contact you regarding your inquiry, property interests, appointments, or real estate services.
If SMS/text messaging is used, message and data rates may apply. Message frequency may vary.
You can opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.
You can unsubscribe from marketing emails by using the unsubscribe link in the email, if available, or by contacting us.
We do not sell phone numbers or SMS consent information to third parties for marketing purposes.
6. Cookies, Analytics, and Tracking Technologies
This website may use cookies, analytics tools, tracking pixels, or similar technologies to understand how visitors use the website and to improve our marketing and services.
These tools may help us measure website visits, track page activity, understand user interests, and improve advertising performance if advertising platforms are used.
You can control cookies through your browser settings. Some features of the website may not work properly if cookies are disabled.
7. Advertising and Third-Party Platforms
We may use third-party platforms such as Google, Meta/Facebook, Instagram, analytics providers, CRM providers, email platforms, hosting providers, and MLS/IDX technology providers to operate the website and provide services.
These providers may process information on our behalf or collect certain information through cookies, pixels, or similar technologies according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites, platforms, or services that are not controlled by us.
8. How We Share Information
We may share information only when necessary to operate the website, respond to inquiries, provide services, or comply with legal obligations.
Information may be shared with:
- Website hosting and technology providers
- CRM and communication tools
- Email and SMS service providers
- MLS/IDX service providers
- Analytics and advertising platforms, if used
- Professional advisors, such as attorneys, accountants, or compliance professionals
- Service providers who help us operate the website and business
- Legal authorities when required by law
We do not sell your personal information.
9. Artificial Intelligence and Content Assistance
We may use artificial intelligence tools to assist with website content, marketing content, image concepts, property descriptions, or communication drafts.
AI-assisted content is reviewed before use when appropriate, but it may contain errors or require verification. Real estate decisions should not be made based only on website content or AI-generated information. Visitors should verify important information with a qualified real estate professional.
We do not intentionally use AI to make legally significant decisions about visitors.
10. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing real estate services, resolving disputes, and complying with legal obligations.
When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or business needs.
11. Security
We use reasonable administrative, technical, and physical safeguards to protect the information collected through this website.
However, no website, email system, or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
12. Children’s Privacy
This website is not intended for children under 18 years old. We do not knowingly collect personal information from children.
If we learn that a child has submitted personal information through the website, we will take reasonable steps to delete it.
13. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing emails
- Opt out of SMS messages
- Ask questions about how your information is used
To make a privacy request, please contact us using the information below.
14. California Residents
If you are a California resident, you may have additional privacy rights under California law, depending on how the law applies to this business.
These rights may include the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain sharing or sale of personal information.
We do not sell personal information.
To exercise privacy rights, please contact us using the information below.
15. Brazil Residents and LGPD Rights
If you are located in Brazil, you may have rights under Brazil’s General Personal Data Protection Law, known as LGPD.
Depending on how the law applies, you may have the right to:
- Confirm whether we process your personal information
- Request access to personal information we have about you
- Request correction of incomplete, inaccurate, or outdated information
- Request anonymization, blocking, or deletion of unnecessary or excessive personal information
- Request information about the third parties with whom personal information has been shared
- Withdraw consent when processing is based on consent
- Request deletion of personal information processed with consent, subject to legal exceptions
- Object to certain processing activities when allowed by law
We may process personal information for purposes such as responding to inquiries, providing real estate information, communicating with you, operating the website, improving services, protecting the website, complying with legal obligations, and maintaining business records.
When required, we rely on legal bases such as consent, legitimate interest, contract-related steps, compliance with legal obligations, and regular exercise of rights.
To exercise LGPD rights or ask questions about how your personal information is handled, please contact us:
Christina Orta
Realtor, Broker Associate
Phone: 813-727-7571
Email: [Insert Christina Email]
Website: https://luxurylivinginstpete.com
We may need to verify your identity before responding to privacy requests.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make updates, we will revise the “Last Updated” date at the top of this page.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Christina Orta
Realtor, Broker Associate
Certified Residential Specialist
Accredited Luxury Home Specialist
Phone: 813-727-7571
Email: [Insert Christina Email]
Mailing Address: [Insert Mailing Address or Business Address]
Website: https://luxurylivinginstpete.com